Achieving 25% Detergent Savings with Intelligent Dosing SystemsAchieving 25% Detergent Savings with Intelligent Dosing Systems

Background

A renowned luxury hotel in central London, known for its world-class hospitality, Michelin starred restaurant and spa offering, set out to modernise its in-house laundry operations. With a growing focus on sustainability and operational efficiency, the hotel aimed to reduce the environmental footprint of its laundry while improving cost control.

Their laundry processes high volumes of guest garments, bath and spa towels and general hotel linen daily, making any improvement in efficiency and product usage highly valuable. 

Whilst their laundry equipment inventory contained a few traditional laundry washing machines, the hotel had also already invested in state of the art Lagoon Advance Care wet cleaning machinery, which are uniquely designed to cater for traditional laundry, as well as wet cleaning garments, boosting operational efficiencies, as well as revenue generation opportunities.

Challenge

Following the initial capital outlay for machinery, the highest ongoing cost in commercial laundry is typically detergents and chemicals. With traditional dosing pumps and outdated systems, there was no precise control over how much detergent was used per wash. This led to regular over-dosing, waste and higher operational costs.

The hotel needed a smarter solution that would:

• Reduce detergent and utility consumption
• Provide real-time operational insights
• Eliminate over or under-loading inefficiencies
• Align with the hotel’s ESG and sustainability goals

Solution

Working with The Wavepoint Group, the hotel upgraded its laundry facility with five new Electrolux Professional washers from the L6000 series, equipped with the Clarus Vibe control panel and intelligent dosing systems:

• 1 x Electrolux WH6-27 Lagoon Advance Care
• 2 x Electrolux WH6-20
• 2 x Electrolux WH6-14 Lagoon Advance Care

These washers feature:

• Intelligent Dosing – automatically adjusts detergent amounts based on load weight and cycle type
• Autosaving – adjusts water levels to the precise amount required
• Integrated Savings Function – gives real-time feedback to avoid over or underloading the machine, maximising efficiency

By integrating these advanced features, the hotel eliminated over-dosing and optimised wash performance for every load.

Results

Within the first 12 months, the hotel reported a £15,000 reduction in detergent spend, a significant operational saving that also contributes directly to sustainability efforts.

Further benefits include:

• Improved total cost of ownership by reducing chemical and utility waste
• Enhanced wash quality and consistency, regardless of load size
• Data-driven performance insights, enabling ongoing optimisation

Conclusion

Detergents, chemicals and utilities make up 90% of a commercial washing machine’s life-cycle cost. Intelligent technology helps reduce this significantly.

This case highlights the value of investing in intelligent laundry solutions that go beyond basic functionality. With the support of Wavepoint Group, the hotel not only upgraded its equipment but also achieved real, measurable cost savings, while reinforcing its commitment to environmental responsibility.

For hotels and commercial laundries looking to optimise performance and reduce lifetime operating costs, intelligent dosing technology is a game-changer.

To discuss how the Wavepoint Group how help your hotel achieve similar savings contact the team on 020 8579 2661 or email us at mail@wavepointgroup.co.uk.