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Case Study - Café Royal Hotel - 5-Star hotel install Pony finishing equipment in laundry department

Case study

Café Royal is 5-star hotel in London with an outstanding reputation for exemplary service and a quality offering. Therefore, when it came to equipping their laundry department with finishing equipment, only the best would do. With this in mind, when they came to Wavepoint Group to discuss their requirements, Pony’s extensive range of best-in-class finishing equipment was a perfect fit.

"The machines have given the hotel the ability to offer an additional laundry service to guests"

Following the initial site visit and having measured up the available space, Wavepoint Group Technical Sales Manager, Michael J Michael, recommended that Café Royal should implement a Pony Press machine and Pony FormPlus-S (Tensioning Jacket Former) machine to complement their existing laundry equipment.

The Pony Formplus-S (Tensioning Jacket Former) machine is a pressing system that has vertical tensioning for perfect steam finishing and fabric revitalising. Not only is the Formplus-S suitable for jackets, but it’s also adjustable for coats, raincoats, leather garments and dresses, a feature which was attractive to Café Royal. The machine comes with 10 adjustable settings; which can be customised to suit the hotel’s requirements, with no specialist labour required to set the machine up for each individual garment.

The Pony SP/U Press system, available in a variety of models, completed Café Royal’s laundry set up, providing guests with high quality garment finishing, whilst increasing efficiency within the laundry department.

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Both the client and Wavepoint Group were thrilled with the installation. Michael comments: “The installation went extremely well and Café Royal have been a delight to work with. The machines have given the hotel the ability to offer an additional laundry service to guests; which will help increase revenue and reinforce their position as one of London’s finest hotels.” 

Looking to implement Pony’s range of finishing equipment? Contact Wavepoint Group on 020 8579 2661.

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